Access IS Newsletter Spring 2009
US Airways use new Access keyboard to streamline revenue collection
Access has won a $900,000 contract to supply keyboards to US Airways for their domestic and international check-in locations. Access will supply two types of keyboard. The first was developed specifically for US Airways check-in and has an integrated credit card reader, which allows the airline to create new revenue streams by enabling check-in staff to collect fees by credit card payment for checked baggage and for in-flight services, such as meals and drinks. The second will be used for international check-in and has an integrated optical character reader (OCR) to capture passengers’ passport information and a magnetic stripe reader (MSR).
US Airways is the fifth largest US carrier. The keyboards will initially be used at Charlotte/Douglas International Airport. Deployment will then be rolled-out the remainder of the US Airways network.
US Airways’ CIO, Joe Beery, said: “With customer service as our most important consideration, we had to find robust keyboards that will give long-term, totally reliable operation at our check-in desks. Access’ ability to demonstrate this in its products, and its willingness to develop a price-competitive product that specifically meets our requirements, meant it they offered the best value proposition by a significant margin.”
Web Links
AKB42x Check-In Keyboard for Revenue Generation
Integrating an MSR for airline passenger check-in to read credit cards, the AKB42x keyboard allows collection of additional revenue for baggage, meals and other discretionary travel expenses.
More on AKB42x airport credit card reading keyboard
Access' home page for airport products
Access manufacture many data input and data capture products intended for use in airports, including keyboards, bar code images, boarding gate readers, security and passport readers, MSRs and OCRs, kiosk products and printers.
More on Access' airport products
Downloads
Product datasheet: AKB42x revenue collection keyboard
