Bank Teller Custom Keyboards and Keypads
We have established ourselves as a market leader in Europe for the design and manufacture of custom keyboards in the retail banking sector with our emphasis on compact, robust and ergonomic design.
The integration of other data capture devices in retail banking keyboards reduces counter top clutter and cabling. Standard options include MSRs, cheque and smart card readers, pointing devices and biometric log-on functionality.
We have satisfied a wide variety of custom keyboard and keypad requirements for the banking and finance industry, including dealer rooms. Click here to see some examples of products we have have produced and customers we have satisfied. Also available, PS/2 to USB converters for using legacy keyboards where only USB ports are available.
Banking and Finance Keyboard Considerations
Counter Space
The majority of the applications we satisfy have a pressure on the amount of space available to the keyboard. As a result we have become expert at providing compact designs, with full function keyboards as small as 27cm by 14cm.
Integrated Functionality
The integration of various data capture devices into the keyboard provides reduced cabling, less counter-top clutter and simpler installation and maintenance overhead.
A number of devices can be integrated in the the keyboard including: magnetic swipe readers (MSR), cheque readers, pointing devices, such as touchpads and smart card and biometric log-on capability. OCR (optical character recognition) and MICR (magnetic ink character recognition) options are available to read E-13B compatible documents.
More on motorised cheque reading keyboards
More on integrated EMV chip and pin keyboard modules
Ergonomics and Operator Efficiency
The increase in legislation and sensitivity to operator health and safety has raised the priority of good keyboard design. By working alongside many blue-chip multi-national banks, we are familiar with the latest international requirements for health and safety. Care in selecting key and legend colour combinations can significantly assist users with a visual disorder or those visually impaired: for more information click here. In addition, the use of coloured keys improves accuracy and the speed of data entry.
More on key colours and implications for the visual disorder
Branding
Significant investments are made by our customers in their brand, and their brand image can be carried through to the keyboard as simply as adding the corporate logo or as far as matching the keyboard housing and keytops to the corporate colours.
Reliability
Reliability is built in to all products as standard. This begins with the use of high quality key switches that are designed to withstand 50 million operations. Contact is made half way along the key switch's 4mm travel, providing a high quality and responsive feel to the operator. All keyboards are built around a robust steel frame providing a strong back-bone to every design.
Click here for more on Access keyboard reliability
Biometrics
A new development for bank keyboard consideration is finger print reading. Integrated in the keyboard it can be used for secure log on allowing traceability of transactions and protection from identity theft for the operator. Finger print modules are available for use on the customer side of bank counters.
See the integrated finger print reader module in other products
Bank Teller and Finance Keyboard Examples
Lloyds TSB - Bank Teller Keyboard
Compact, ergonomically designed to specific health and safety requirements. The keyboard has an integrated GlidePoint® touchpad and keyboard layout designed carefully to suit the customer's keyboard usage.
New York Stock Exchange - Full Custom Dealer Keypad
Ultra-high reliability, custom keypad for dealer rooms designed for zero-downtime through ultra-heavy use. Specified to operate over a 16 metres cable.
Nationwide Building Society - Bank Teller Keyboard
Conventional layout keyboard with 127 key layout and mag stripe reader (MSR) designed ergonomically for minimum operator reach. A very robust design with all 127 keys fully programmable.
Barclays Bank - Bank Teller Keyboard
A highly customised keyboard layout with hybrid EMV chip card and swipe & park MSR. Twin Gemplus Smart Card readers allow user log-on and card authorisation. The keyboard has a powered USB hub. The keyboard replaced a previous Access design which was in service for twelve years.
HBOS - Teller Keyboard
In use since 1996, this keyboard has proved its in-service reliability. The simple design offers a cost-effective solution using a standard PC-style keyboard with integrated card swipe reading.
Glitnir Bank - Bank Teller Keyboard
With an Icelandic keyboard keyset, the keyboard has a PC-style standard layout. The keyboard has an integrated cheque reader for OCR-B documents and uses standard keyboard drivers.
Royal Bank of Scotland - Cash Processing Keyboard
A keyboard designed to minimise desk space with bespoke, matrix-style keyboard layout. This keyboard works alongside an Access OCR to read OCR-B and E-13b documents. No specific drivers are required.