Customer support


Getting Started

To get your new Access IS product up and running please visit the Getting Started page, where you will find all the latest advice, datasheets, software, manuals, USB drivers and configuration tools for your device.



The datasheets for all Access products can be found here.


Contact the Customer Support Team

We want you to be happy with your new Access device. If you have any queries or issues please contact the Customer Support Team with a few details so that we can quickly guide you to an expert to help you out.


Before sending products back for upgrade, service or support please ensure that you have received a RAN number from our Repair Team.

Sales Support

For general information about Access products please contact Sales Support.