Over the past few years, we have seen steady acceleration in Digital Transformation within the banking environment. Despite revolutionising the traditional banking landscape by allowing for fewer and fewer staff members, smaller banking halls and less branches, many of the traditional requirements such as, ID verification for credit applications, certification of documents, proof of address and identity remain unchanged.
For banks it has been essential to explore new ways to deliver a physical service to customers where they are, sending documents in the mail is simply not acceptable or safe for either party.
The challenge is to create a solution that is powerful, fast and intuitive while being compact and robust enough for front line use, day in day out. In line with all banking applications the need to reduce infrastructure and operational costs is always a key priority.