Sheffield Teaching Hospitals NHS Foundation Trust, is one of the UK’s largest and busiest NHS foundation trusts providing a full range of hospital and community services for people in Sheffield, as well as specialist care for patients from further afield. The Trust manages five of Yorkshire’s best known teaching hospitals including: Northern General Hospital, Royal Hallamshire Hospital, Charles Clifford Dental Hospital, Weston Park Cancer Hospital and Jessop Wing Maternity Hospital.
Great demand on resources and the need for accuracy mean that the working environment is key to performance. Sheffield Teaching Hospitals were already using custom Access keyboards and had been doing so since 2003 demonstrating their ability to withstand years of non-stop front line use. Alongside these custom keyboards operators were also using standard off the shelf QWERTY keyboards.
The challenge was to make two become one, to create more desk space while improving workflow, reducing errors and driving efficiency.