Reading, UK – February, 2021: Access-IS, part of HID Global, is delighted to celebrate the successful launch of contactless payments across the Stockholm region by SL (Storstockholms Lokaltrafik). Building on the successful mass deployment of Access-IS ticket readers and validators back in 2019, the latest upgrade to the system sees Access-IS devices in train gates and ticket offices as well as bus mounted validators being upgraded to permit full cEMV contactless payment capability.
Stockholm is leading the way with this deployment of contactless ticketing across a true multi-modal transit network. Barcode and NFC tickets, as well as bank and credit cards by VISA, Mastercard or American Express are all presented to a single, intuitive-to-use, point of presentation. Ticket reading is fast and dependable with clear visual indications when tickets and cards have been successfully read, meaning passenger throughput is maximised for a great user experience and reduced operational costs. Common to many Transit Authorities, SL continues to operate its ‘Accesskort’ proprietary closed loop ticketing scheme in tandem with the new upgrade. However, plans are in place to migrate ‘Accesskort’ to a new SL transit (EMV technology) closed loop card which will be read/processed on the Access-IS reader making a single point of presentation for all tickets and payments. All of the Access-IS transit validators and readers are non-proprietary, open architecture units, which free the city to use any software backend system they desire.
When Access-IS first started to work with SL, it was the beginning of a journey to modernise ticketing across Stockholm. At any ticket reader on buses, metro barriers, commuter trains and boats, rail or tram platform, or with the tram conductor, passengers can now simply tap to make a payment using all major payment schemes as well as Apple Pay, Samsung Pay, Google Pay via their mobile devices digital wallet. A single tap buys them a single trip, priced at SEK 38, the same as the SL app, the ticket machines, or the ‘SL Accesskort’. Initially the system has gone live with adult tickets, but concession tickets for pensioners, students or children will follow.
The ticket becomes valid the moment you tap your contactless card for the first time at the start of your journey and remains valid for 75 minutes. All of a passenger’s journeys are tallied up and debited as a single payment the following day, making travel payments easy to understand and simple to track for the passenger. For passenger security, SL does not see debit card numbers or card accounts but uses a technology where the correct card number is exchanged for a random number. This means that SL cannot see which person the payment card is linked to.
Speaking about the project, Charlotte Modig, Payments and Cards Senior Business Manager for SL Stockholm said, ‘As we modernize our ticketing system to be leading edge, the learning curve for all involved is steep. Close cooperation between SL and Access has managed to overcome challenges and deliver a service we are all rightly proud of’.
Speaking about the project – Cliff Hunter, Head of Sales for Access-IS said “Our relationship with SL goes from strength to strength with a great deal learnt on all sides during this ‘the largest of its kind’ deployment of contactless transit payments”. He continued, “we champion software agnostic transit products to give operators flexibility in how they implement their mobile ticketing and payment schemes”.
Access-IS, part of HID, is at the forefront of the development of innovative electronic systems, specialising in image processing, RFID/NFC and contactless EMV payment technology, barcode reading and specialist keyboards. Access-IS is dedicated to manufacturing products designed to accurately capture and transfer information into electronic systems.
Our Transport Ticketing products are designed with the customer experience at their heart. Access-IS has pioneered ticket readers and validators which can quickly and easily read tickets of all media types, including paper barcode, mobile barcode, smartcard, contactless bank cards, mobile payments, NFC, all from a single point of presentation. Our unique TripTick® devices now add contactless EMV payments to that same, single point of presentation. Our trusted products are installed; on trains, trams and buses; at ticket offices, gate lines and ticket vending machines; in offices, car parks and stadia to name but a few.
Accredited to ISO9001:2015 and with a track record stretching back 30 years, Access-IS continues to guarantee the highest standards of design and quality with its dedicated Research and Development team based in the UK and the vast majority of its products manufactured in the UK with only the highest quality materials and techniques.
For more information, visit us at www.access-is.com
On land, on the road, on water - every day more than 900,000 people travel on public transport in Stockholm County, enough to fill more than twelve concert venues. As part of the Stockholm Region, they are responsible for ensuring that Stockholm residents are able to travel safely and accessibly in modern vehicles and facilities. As Stockholm grows, there is a need to constantly improve public transport services. Distances should become shorter in a city that is getting larger.
The Stockholm Region Public Transport Administration is the organisation behind the SL, Waxholmsbolaget, Stockholm Transport Museum and special transport service brands in Stockholm County. They work with the important mission of managing public and special transport services at Stockholm Region.
SL is the umbrella brand for all our public transport services in the Greater Stockholm area. Transport contractors operate the services by commission.
Public transport for everyone
A specific element of the public transport mission is the special transport service that is used by approximately 71,000 people across the county. Special transport services are a supplement for people who are unable to travel on regular public transport.
Public water transportation, in order for residents and visitors to travel easily between the many archipelago islands and the mainland, Waxholmsbolaget operates public water transport services as well as commuter ferries for shorter routes.
They are a proud community developers that plan, develop and build infrastructure. Based on the requirements of the region and on passenger expectations, they work to propose and implement regional public transport solutions. These new solutions should simplify the everyday life of everyone living and working in Stockholm County and make it easier for our passengers to commute to work, for example. The governing politicians have tasked them to develop and operate safe, accessible public transportation that suits both a seven-year-old on the way to football training and a person with more challenging travel needs.
More people should leave their cars at home, as the number of residents and commuters in the county continues to rise, it puts pressure on our public transport system. They invest billions of crowns every year on upgrading existing vehicles and facilities, and developing new transport solutions.
- They want more people to travel by public transport
- They want to reduce the dependency on cars
- They want to contribute to a greener society
They are part of Stockholm Region, which means that they are a politically-driven organisation. The Public Transport Administration answers directly to the Transport Committee and the region. Public transport turnover amounts to approximately 14 billion crowns (2018), half of which is financed by tax revenues, the other half by ticket revenues. It is important that we manage the financial aspects responsibly, in a manner that meets the expectations of our residents and the needs of our passengers.
For more information, visit SL at www.sl.se
Want to learn more?
Get in touch to learn more about our products, services and what we can offer your business.