Reading, UK – December, 2020: Socially distanced are two words now firmly written into the dictionary, their implication to every part of our lives is huge. We’ve all found ourselves allowing greater room in supermarkets and following arrows and footsteps placed on the ground in all kinds of places. However, airports and air travel have many pinch points where physical proximity is difficult to limit. Its danger multiplied when we consider agents checking passengers in or boarding the aircraft. They don’t see one or two passengers in a day, they may process many hundreds in a single shift.
There is no one solution to alleviate all risk from Covid-19 or for that matter other contagions but rather there are hundreds of small changes that can make the situation safer. Let’s look at just one of these small changes.
Enhanced Customer Experience
For many years Access-IS has been leading the way, creating devices that combine multiple technologies to provide solutions truly designed to enhance the customer experience. Even for the completely uninitiated, CoBolt™ offers a simple user experience, no need to line documents up for a good read, and with unmistakable user feedback the process is completely intuitive, meaning no explanation or guidance is required, greatly improving the speed of transaction.
The drive to make CoBolt™ intuitive to use, has included the capability to allow the passenger to scan their own passport with CoBolt™ then displaying a scanned passport image on the agents’ local screen. The agent is then able to compare the person in front of them to the printed passport image, all without the document leaving the owner’s hand and while maintaining social distancing.
CoBolt™ delivers all of the advanced functionality you’d expect from a highly configurable, multi-functional OCR/MSR reader with options for 1D/2D barcode reading and RFID functionality.
Improved Inventory Utilisation
In addition to the obvious need to cater for social distancing, we should not lose sight of the airport operators need to keep costs minimised now and into the future. CoBolt™ has been designed with this in mind with applications ranging from Check-In, through Security all the way to boarding allowing operators to minimise they inventory allowing easier support, better utilisation and lower running costs.
By designing products that satisfy multiple applications throughout the airport operators can improve the passenger experience. By using the same device at multiple touchpoints allows familiarity which makes for a more confident and therefore more relaxed passenger.
Contactless & Future-Proof
Speaking about CoBolt™, Raj Jain, Head of Sales, Airports & Airlines commented “We’ve designed CoBolt to be both contactless and future-proof, the unit can be supplied equipped with RFID operation for biometric chip capture, ethernet capability for cloud connection, mobile power via a USB port and where permissible, can provide full-page passport/ID image capture”.
Access-IS, part of HID, is at the forefront of the development of innovative electronic systems, specialising in image processing, RFID/NFC and contactless EMV payment technology, barcode reading and specialist keyboards. Access-IS is dedicated to manufacturing products designed to accurately capture and transfer information into electronic systems.
Found in over 35 of the world’s largest airports, Access-IS is a world leader in the design and manufacture of technology for reading barcodes, RFID/NFC & passports/ID cards for a range of applications from check-in to boarding.
Accredited to ISO9001:2015 and with a track record stretching back 30 years, Access-IS continues to guarantee the highest standards of design and quality with its dedicated Research and Development team based in the UK and the vast majority of its products manufactured in the UK with only the highest quality materials and techniques.
For more information, visit us at www.access-is.com